Frequently Asked Questions

Frequently Asked Questions

General/Administrative:

Independent Living

Assisted Living:

Cove/Dementia Care:

Healthcare Services/Skilled Nursing:

The Point:

Fundraising

Volunteering

General/Administrative:

Q. How much does it cost to live at C. C. Young?
A. We have multiple pricing options available depending on the level of care required. Our pricing will fit nearly every budget.
Back to Questions

Q: How can I make it easy for my parents to pay their bill?
A: We can arrange for ACH (Automatic Clearing House) debits to any account you designate so payment is automatically deducted every month on the same day.
Back to Questions

Q: Can you keep me informed of activity on my parent’s account?
A: We can email you monthly statements as well as mail you a hard copy.
Back to Questions

Q: What is the difference in Independent Living and Assisted Living?
A: Independent Living means that the resident can manage their daily life with little or no assistance. They are active, alert, and ambulatory. Assisted Living means they require some assistance with personal care, medication management, or even meals and activities.
Back to Questions

Q. Is C. C. Young a CCRC? And what is a CCRC?
A. CCRC stands for “Continuing Care Retirement Community” and means that a campus provides all levels of care from Independent Living to Skilled Nursing and Hospice.
Back to Questions

Q. Do you accept pets?
A. Yes, residents may have pets in our Independent Living buildings. There are size limitations.
Back to Questions

Q. You are affiliated with the Methodist Church. Do I have to be a Methodist to live there?
A. Although C. C. Young was founded by a Methodist minister, we are a non-denominational campus and welcome all faiths to participate in our ecumenical services.
Back to Questions

Q. For a tour of your facility, should I make an appointment or just walk-in?
A. Walk-in visits are welcome; however, scheduled visits are preferred.
Back to Questions

Q. What is the age range of your residents?
A. C. C. Young has residents from age 56 to 105!
Back to Questions

Q. How will I know if I am ready for a senior community?
A. If you decide that maintaining a house is too much work and too expensive, then you are likely ready for a senior community. Our goal at C. C. Young is to provide an environment for an easier lifestyle so you can live the life you want with fewer hassles.
Back to Questions

Q. Do you have a daytime program where my loved one can partake in activities while I am at work?
A. Yes, we provide Adult Stay for those with early memory loss.
Back to Questions

Q. Do you have doctors available on campus?
A. Our Medical Director is a board certified Geriatrician. We also have a Geriatric Psychiatrist, Podiatrist, Dentist, Audiologist, and Optometrist who are on campus regularly. As of summer 2013, C. C. Young is partnering with True Medicine PA to open a clinic for our residents and the community at large.
Back to Questions

Q. Can you do lab services at C. C. Young?
A. Yes, we can do standard lab work: draw blood, take x-rays, EKG’s, process UA’s, etc.
Back to Questions

Q. Are there fees associated with lab work?
A. Fees do apply.
Back to Questions

Q. Are transportation services available?
A. Yes, we provide group transportation at no charge. We also provide individual transportation for a fee.
Back to Questions

Q. What kind of security do you have on campus?
A. The front gate locks at night, the buildings are locked at night, and we have a security guard who patrols the grounds during off hours.
Back to Questions

Q. My loved one still drives. Is there a place to park the car?
A. We have covered and open parking spaces available.
Back to Questions

Independent Living

Q: What does my monthly service fee cover?
A: Dining allowance, maintenance, utilities (water and electric), housekeeping, security, activities and scheduled transportation.
Back to Questions

Q. What about TV?
A. We provide a discounted media package for our residents which includes local and long distance phone, wired and Wi-Fi internet, and premium cable TV.
Back to Questions

Q: What are my dining options?
A: We have five (5) dining venues on our 20-acre campus. Cafeteria-style dining is available in The Asbury which is open for breakfast and lunch. The Thomas is also cafeteria-style and is open for lunch. Conley’s in The Overlook is open for lunch and dinner. 4833 in The Overlook is our fine dining steakhouse and is open for dinner for residents and the community alike on Tuesday through Saturday. You can also grab a snack or light meal at The Café in The Point which is open Monday through Friday from 7 a.m. to 6 p.m. and Saturday-Sunday from 7 a.m. to 3 p.m.
Back to Questions

Q: Is transportation provided?
A: We have regularly scheduled transportation to local grocery stores and shopping venues, dinner out and cultural activities. Doctor’s visits can be scheduled through transportation for a small fee.
Back to Questions

Q: What is an entrance fee and is that my only option?
A: Entrance fees are collected in our 3 Independent Living facilities. A percentage of your entrance fee is refunded back to the resident (or resident’s family) upon re-occupancy of the unit. We have a place for everyone. We have a limited number of rental units in our Thomas building for Independent Living that do not require an entrance fee.
Back to Questions

Q: What activities are available for me should I choose to move in?
A: Click here to view our calendar of events.
Back to Questions

Assisted Living:

Q. What services and amenities are included with Assisted Living?
A. Three meals a day, medication management, weekly laundry and light housekeeping, assistance with bathing twice a week, and all utilities are included in the monthly fee.
Back to Questions

Q. Do Medicare or Long Term Care policies pay for Assisted Living care?
A. Medicare does not pay for Assisted Living. Long Term Care policies typically have an Assisted Living benefit.
Back to Questions

Q. What happens when my family member needs a higher level of care?
A. The staff at The Blanton are in frequent communication with the responsible parties of residents about their conditions and care they are needing. If a resident begins needing a level of care beyond what is available at The Blanton, the staff will work with the resident and responsible party on a transition to a higher level of care on our campus. Unless it is an emergency situation, there is typically a transition period within which the family members of the resident and the resident will have the opportunity to tour the other facilities and choose the best fit for them. When a resident is transferring to a higher level of care on campus the 30 day notice requirement is waived.
Back to Questions

Q. What is the next step or level of care following Assisted Living?
A. Depending upon the care needs of the resident, the next level of care could be The Cove, our assisted living Memory Care facility or The Lawther Point Health Center.
Back to Questions

Q. What is C. C. Young’s assessment criteria for an Assisted Living resident?
A. The Blanton assessment includes a visit with the potential resident, typically through a tour, review of financial paperwork and medical paperwork from the potential resident’s physician. The Blanton offers certain basic services and staffs the facility to provide these basic services. There are some additional services that can be purchased through The Blanton’s ancillary services or through our Home Health’s Transitional Living Care services program. Typically a new resident will be able to get themselves up in the morning, get themselves dressed and get themselves to and from the dining room independently. The Blanton is not allowed per state regulations to accept or retain any resident who requires the services of a facility nurse on a daily basis.
Back to Questions

Cove/Dementia Care:

Q. Can we bring our own furniture?
A. Yes, we encourage family to bring their own furniture to help the resident feel more at home.
Back to Questions

Q. Are you a ‘lock-down’ facility?
A. Yes, we are a secured building. We also have a large outdoor garden attached to our building which enables our residents to enjoy nature outdoors in a safe, protected environment.
Back to Questions

Q. Do you have outings?
A. Yes, we take outside “field trips” to local restaurants, museums, and other area attractions.
Back to Questions

Healthcare Services/Skilled Nursing:

Q: Are private rooms available?
A: All Medicare rooms on the 3rd floor of Lawther Point West are private rooms. Overflow rooms on the 2nd floor of Lawther Point West are semi-private. If a resident is admitted to the 2nd floor due to overflow conditions, they would be relocated to the 3rd floor private rooms as they become available in order of admission.
Back to Questions

Q: How many hours per day of therapy is provided?
A: C. C. Young provides physical, occupational, and speech therapy. The amount of therapy is determined by an assessment by the therapy team and may be up to 3 hours/day, depending on the circumstances.
Back to Questions

Q: What are my dining options?
A: C. C. Young offers three (3) meals per day plus snacks. All meals are served restaurant style and an alternate is offered for every meal. There is also the option to order from an “Always Available” menu. Meals can also be ordered from Conley’s at an additional charge.
Back to Questions

Q: Can my doctor visit me at C. C. Young?
A: We welcome all physicians to C. C. Young. However, if your physician is not able to take care of you while a resident at C. C. Young, we do have physicians who are board-certified Geriatricians that would be happy to provide that care.
Back to Questions

The Point:

Q. What is The Point?
A. The Point is a 20,000 square foot facility containing an Art Gallery, The Café, The Don R. Benton Meditation Chapel, The Kenneth Cooper Fitness Center Equipment Room and Classroom, The Rufus C. “Buddy” Porter Auditorium, The Loula Lee Porter Theater, a Library/Resource Room and Classrooms.
Back to Questions

Q: Is The Point open to the general public?
A: The general public is encouraged to join us at The Point! The majority of the classes on art, education, wellness and fitness, and even events and programs offered each month are open to the general public. Depending on the class or event, some fees may apply.

To learn more or to obtain this month’s calendar click here or call 214-841-2831.
Back to Questions

Q: When is The Point open?
A: The Point is open daily from 6 a.m. until 8 p.m. unless otherwise posted. The Café’s hours are: M-F: 7 a.m. until 3 p.m. and Sat/Sun: 7 a.m. until 3 p.m. 
Back to Questions

Q. What is a Point Membership?
A. Point Memberships are available to any non-resident in the general public who is age 55 or better. The price for a 12-month membership is $150 per person, plus tax. Some of the benefits of Point Membership include use of The Kenneth Cooper Fitness Center Equipment as well as discounts on wellness and fitness classes, art classes, and on-campus Massage Therapy Sessions.

Click here for a printable Point Membership Information & Registration brochure.
Back to Questions

Q. Can I rent space for a meeting or special event at The Point?
A. Rental of space within The Point is based on group approval, size requirements and site availability. Please click here or call 214-841-2831 for information.
Back to Questions

Q. Where is The Point on the campus of C. C. Young?
A. Please click here for a map to The Point’s front door along with driving directions to the C. C. Young campus.
Back to Questions

Fundraising

Q. Why should I consider a philanthropic gift to C. C. Young?
A. At C. C. Young, our vision is of a community and society where all of life is valued. If we are to fulfill our vision, we need financial resources to provide ample opportunities for the aged to continue to discover personal growth and creativity, no matter their limitations. It is only through philanthropy that we opened The Point, The Center for Arts & Education, to all seniors in the Dallas area.
Back to Questions

Q. Why is C. C. Young classified as a 501(c) (3) organization?
A. In today’s society, human needs far outstrip the capabilities of individuals, families and the government; however, through philanthropy we are able to offer benevolent care to those C. C. Young residents who have outlived their financial resources. Our benevolence funding continues to grow and we need your support in order to support those residents who need our assistance.
Back to Questions

Q. What about planned gifts?
A. Click here for information on planned giving.
Back to Questions

Q. How can I help? What are some of your needs?
A. Click here for our wish list.
Back to Questions

Q. Whom should I contact if I have questions?
A. Contact Sharon Ballew, Director of Fundraising, at 214-841-2909 or sballew@ccyoung.org.
Back to Questions

Volunteering

Q. How can I volunteer at C. C. Young?
A. There are many ways to offer your time and talent here! Here are some of the opportunities available:

  • Host a birthday party
  • Play bingo
  • Arts & crafts
  • Table games—dominoes, cards, puzzles
  • Share musical talents—play piano, guitar, sing, etc.
  • Lead sing-a-long
  • Direct a Bible study
  • Beauty Shop help
  • Read aloud, tell stories
  • Gardening projects
  • Be a hospice companion
  • Car wash
  • Decorate for holidays
  • Lead trivia contest
  • Entertain—magic, comedy, dance

Back to Questions

Q. Do I have to be a certain age to volunteer?
A. All are welcome to volunteer as a group, but you must be at least fourteen (14) years of age to volunteer as an individual. School, church, and community groups are encouraged to volunteer for a variety of activities, many are listed above, or bring your own skills to share.
Back to Questions

Q. Is there a program specifically for children to volunteer?
A. The Summer Teen Program is a good way for teens to get involved at C. C. Young. We ask for a minimum of 25 hours to be completed during the summer. The program is very flexible to accommodate for vacations, camps, and summer jobs. These hours fulfill community service hours required for schools, organizations, and/or academic credit.
Back to Questions

Q. How will I make a difference if I volunteer?
A. We recognize each volunteer is unique—there is no one else like you. Your talents and skills, friendship and love are an extension of you. As you share these gifts with residents you will improve their quality of life. The Volunteer Coordinator will work with you to determine what works best for your specific gifts.
Back to Questions

Q. How can I get started?
A. Contact our Volunteer Coordinator, Victoria Jones, at 214-841-2988 or vjones@ccyoung.org.
Back to Questions

Comments Off on Frequently Asked Questions

Filed under